Water and sewer services

If you are on a metered supply, you will be billed four times a year, every three months.  Meter readings occur September, December, March and June. 

There are a number of sources for water supplied to residents of the Shire.  These are:

Werris Creek's Water Supply

Werris Creek's water supply primarily comes from the surface water source at Quipolly Dam. The dam has a capacity of 8.1 GL (Gigalitres) and lies 9.5km south-east of the town. Council owns and operates the dam and has an annual extraction allocation of 1,000ML (Megalitres). Quipolly Dam has a catchment area of 100km2 and is fed by intermittent streams (namely Quipolly Creek and Back Creek). The catchment area is mostly grazing land-use with a mix of cleared and uncleared land that is managed by individual property owners. Water is treated at the Quipolly Water Treatment Plant before distribution to Werris Creek consumers.

Quirindi's Water Supply

Quirindi's water supply primarily comes from the Upper Namoi Zone 1 Borambil Creek Ground Water Source. This water source is an alluvial aquifer with a high degree of connectivity to the Borambil Creek. Water is extracted via a bore field with bores up to 30m deep located at Borambil, 3.7km west of the town. Council holds an annual extraction allocation of 1,150ML from the aquifer. Water is aerated and disinfected before distribution to Quirindi consumers.

Quipolly Water Supply

Completed in 2024, the Quipolly Water Supply consists of a new state of the art water treatment plant (WTP) located at 480 Lowes Ck Rd, Quipolly near the Quipolly Dam. The new WTP replaces the decommissioned Werris Ck WTP that was located off Poole St, Werris Ck. Additionally, a new water main connecting the Quipolly WTP to both Werris Ck and Quirindi enables drinking water transfers between both water supplies increasing resilience through having different water sources. The new Quipolly WTP has a capacity to treat up to 6 million litres/day and has been constructed to address Taste & Odour, Algae, Soluble Metals, and High Bacteriological population issues often experienced in Quipolly Dam.

Blackville Water Supply

Blackville's water supply comes from the Oxley Basin MDB Groundwater Source. This water source is an alluvial aquifer with a high degree of connectivity to the Black Creek. Water is extracted via a single bore around 38m deep, located off Black Creek Road and to the south east of the village. Council holds an annual extraction allocation of 25ML from the aquifer. Water is disinfected before distribution to Blackville consumers.

Caroona Water Supply

Caroona's water supply comes from the Upper Namoi Zone 8 Mooki Valley (Quirindi - Pine Ridge Road to Breeza) Groundwater Source. This water source is an alluvial aquifer. Water is extracted via a single bore around 50m deep, located off Coonabarabran Road and to the east of the village. Council holds an annual extraction allocation of 30ML from the aquifer. Water is disinfected before distribution to Caroona consumers. Walhallow also receives bulk water from the Caroona supply.

Premer Water Supply

Premer's water supply comes from the Upper Namoi Zone 9 Cox's Creek (Up-Stream Mullaley) Groundwater Source. This water source is an alluvial aquifer. Water is extracted via a single bore around 22m deep, located off Coonabarabran Road and to the east of the village. Council holds an annual extraction allocation of 55ML from the aquifer. Water is disinfected before distribution to Premer consumers.

Spring Ridge Water Supply

Spring Ridge's water supply comes from the Gunnedah - Oxley Basin MDB Groundwater Source. This water source is an alluvial aquifer. Water is extracted via a single bore around 21m deep, located off Coonabarabran Road and to the east of the village. Council has a second bore which is has been out of service for several decades. Council holds an annual extraction allocation of 60ML from the aquifer. Water is disinfected before distribution to Spring Ridge consumers.

Wallabadah Water Supply

Wallabadah's water supply comes from the New England Fold Belt MDB Groundwater Source. This water source is a combination of alluvial and fractured rock aquifer. The 8m deep well located off Ford Street to the east of the village, extracts from the alluvial aquifer and has a high degree of connectivity to the adjacent Quirindi Creek. The 100m deep bore located off McDonald Street and to the east of the village, extracts from the fractured rock aquifer which has a low degree of connectivity to the Quirindi Creek. Council holds an annual extraction allocation of 60ML from the water source. Water is disinfected before distribution to Wallabadah consumers.

Willow Tree Water Supply

Willow Tree's water supply is supplied via pipeline from Quirindi. Prior to 2015 its water came from the Upper Namoi Zone 1 Borambil Creek Groundwater Source via a single well within the village. This well proved to be unreliable during prolonged dry periods even before the region was considered to be in drought.

The necessary forms for connecting to your water supply are available from Council's Infrastructure and Environmental Services team on (02) 6746 1755 or by dropping into Council's Administration Centre in Quirindi. 

Council undertakes quality testing of water supplies regularly.  

• Boil water alerts are issued in extreme cases. 
• Council must liaise with NSW Health when issuing a boil water alert. 
• Boil water alerts will be notified in local papers, on the radio and via Council's Facebook page.  High risk areas (such as hospitals and aged care) will be notified individually. 

In situations where problems are experienced with plumbing within private property, such as unseeable leaks or broken pipework inside the property, it is the responsibility of the property owner or occupier and they should engage a registered plumber.